Security
Online Payment –
PayU Payment Gateway
All online credit card payments are processed by the PayU Internet Payment Gateway. Card Holders may go to www.payu.co.za to view PayU security policy. By virtue of You agreeing to purchase via the Website and accepting the process/ing of any payment thereon, You are deemed to have accepted the terms and conditions as contained under the PayU security policy.
Refund and Return Policy
The provision of goods and services is subject to availability. In cases of unavailability, the Service Provider will refund
the client in full within 30 days. There will be no penalty fee for the cancellation of orders by You (User/Purchaser).
However, if the goods have been shipped, the courier costs (charged at 5% of the order value)
will be charged to the User/Purchaser. The Service Provider reserves the right to cancel an order for which payment has
already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Service
Provider’s standards. Should the Service Provider exercise this right, the User will receive a full refund with no deductions.
Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility
should be directed to [email protected]. The User may return goods to the Service Provider for refund within 14 days
of purchase provided the goods are in their original packaging, are unused and are re-sellable. The User is responsible for the
costs related to returning said items. Should there be a fault with any items, then the Service Provider will arrange for and
pay for the collection of items.